Claim Center

SFS Claim Solutions is enterprise business process model driven solution for all type of claim counterparts.


Claim handlers, adjusters, experts, repairshops, assistance companies, research companies and all other ecocsystem members can take a role in whole claim processes.It is combining not only claim processes but also insurance related recovery and litigation processes.

It has dynamic rule and workflow manager to customize claim business for adaptaion to each insurance company requirements. It can be implemented on all kind of line of businesses like auto, property, engineering, credit , body, health insurance.

Some strong features like dynamic workflow manager, parametric inbound/outbound service integrator, adaptive print template manager, electronic document tracker and more are ready to handle all kind of customer business requirements. SFS Claim Solution can be deployed with whole ww.Winsure solutions or can be activated as a seperate solution even as a back end Claim Service facilities.


  • End to end EBPM driven processses loosely coupled with SFS Claim Backoffice.
  • Adaptive Agenda and Contact Center Screens
  • Multi-Linguality
  • Multi-Currency
  • Customized fast FNOL pages per LOB
  • Automatic counterpart assignment (Claim Handler, Expert, Repairshop e.t.c) with generic assignment manager
  • Generic alert and warnings by mail/sms/social media based on Information Rule Manager
  • Auto required document generation and tracking and delivery
  • Adaptive Print Template Manager
  • Auto dynamic print exctraction per business case (like factsheet, cover page, policy print e.t.c)
  • Sequiental and non-sequiantal task assigment to ecosystem members.
  • Rapid claim scrunity and investigation processes which is self-checking and alerting overtime claims to supervisors.
  • Electronic Documents Management System which can be integrated to other professional Document Portals (NewGen, GDMS e.t.c)
  • Powerful integrator which is sending and taking informtaion to another systems like spare-part portals, govermental insurance observer systems.
  • Payment, Recovery and Litigation authorizations with DOP (Delegation Of Power)
  • Multi Payment And Collection Facilities like (EFT, Cash,Cheque e.t.c)
  • Recovery processes which is automatically triggered by advance or complete payments.
  • Recovery Installment Manager and reminders
  • Litigation processes which is customizable to Recovery and Counter Cases.
  • Lawyer, Case, Court tracking portal and reminders.
  • Reconciliation facilities with Third Party Insurance Companies, Experts,Investigators, Debit Agencies e.t.c
  • Large-variety KPI indicatiors like claim frequency report, claim payments interval report, Claim handler/Expert/Repairshop/Debit Agency e.t.c performance reports , Recovery Performance, Court Performance e.t.c




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Claim Center Overview